THE PRIMARY CARE INFORMATION SYSTEM: POTENCIAL AND UNDER-USE IN THE DECISION-MAKING PROCESS

Authors

  • Ricardo Bezerra Cavalcante
  • Mariana Ferreira Vaz Gontijo Bernardes
  • Tarcísio Laerte Gontijo
  • Eliete Albano de Azevedo Guimarães
  • Valéria da Conceição Oliveira

DOI:

https://doi.org/10.5380/ce.v18i3.33555

Keywords:

Information systems, Primary health care, Family health.

Abstract

This case study, with a qualitative approach, aimed to analyze how the health professionals and managers
have used the Primary Care Information System in the decision-making process. Between January and July 2011, based
on a semi-structured script, interviews were held with 11 professionals who use this in the ambit of the Municipal Health
Department and the Regional Health Office, of the Unified Health System. The thematic mode of content analysis was
used for organization and analysis of the data. It was ascertained that the Information System has potential, but that it is
under-used for the decision-making process given the nature of the work process and the model of assistance, as it does
not respond to the diversity of the assistential models and because of the professionals’ lack of qualification. It is concluded
that it is necessary to rethink the informational flow of the Information System, with a view to its use in the local decisionmaking
process and in implanting the management of information as an institutionalized practice.

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Published

2013-09-26

How to Cite

Cavalcante, R. B., Bernardes, M. F. V. G., Gontijo, T. L., Guimarães, E. A. de A., & Oliveira, V. da C. (2013). THE PRIMARY CARE INFORMATION SYSTEM: POTENCIAL AND UNDER-USE IN THE DECISION-MAKING PROCESS. Cogitare Enfermagem, 18(3). https://doi.org/10.5380/ce.v18i3.33555

Issue

Vol. 18 No. 3 (2013)

Section

ORIGINAL ARTICLE

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