PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
DOI:
https://doi.org/10.5380/ce.v16i1.21108Keywords:
Prenatal care, Nursing, Perception, Patient satisfaction.Abstract
The aim of the study was to investigate the degree of satisfaction with nurse-led prenatal consultations among mothers-to-be in a family health centre in Montes Claros, Minas Gerais, Brazil. This qualitative study was exploratory in character, carried out with the assistance of eight pregnant women registered in the area covered by the health unit where they were to receive their prenatal consultation with the team nurse. Data was collected via interviews and analysed through discourse analysis. The results showed satisfaction with the prenatal nurse consultation; the humanization and professional competency of the nurse were highlighted by the clients, with qualities such as competency, attention, patience and dedication being cited. It can be concluded from the discourses that the women were unanimous in relation to their perception of the service and their approval of the prenatal consultation carried out by the nurse.
Downloads
Published
How to Cite
Issue
Section
License
Cogitare Enfermagem reserves the right to make normative, orthographic, and grammatical changes to the published article to maintain the cultured standard of the language, while respecting the authors' style.
The published study is the sole responsibility of the author(s), and Cogitare Enfermagem is exclusively responsible for evaluating the manuscript as a scientific publication vehicle. Revista Cogitare Enfermagem is not responsible for any violations of Law No. 9,610/1998, the Brazilian Copyright Law.
Cogitare Enfermagem allows the author to hold the copyright of articles accepted for publication, without restrictions.
The articles published are licensed under the Creative Commons license CC BY 4.0 Creative Commons - Attribution 4.0 International - CC BY 4.0 - The attribution adopted by Cogitare Enfermagem is permitted:
- Share - copy and redistribute the material in any media or format.
- Adapt - remix, transform and build upon the material for any purpose, even commercially.
- Attribution - You must give proper credit, provide a link to the license, and indicate if changes have been made. You may do this in any reasonable way, but not in a way that suggests that the licensor endorses it or approves of its use.
- No additional restrictions - You may not apply legal terms or technological measures that legally restrict others from doing something that the license allows.
