QUALITY OF DENTAL SERVICES: ASSOCIATION WITH SOCIODEMOGRAPHIC AND SELF-PERCEPTION CHARACTERISTICS
DOI:
https://doi.org/10.1590/ce.v29i0.96262Keywords:
Quality of Health Care, Dental Health Services, Primary Health Care, Perception, Dentistry.Abstract
Objective: To associate sociodemographic variables with the self-perception of primary health care users.
Method: Cross-sectional study with 222 users of dental services from 15 primary care units in a medium-sized city in Rio Grande do Sul, Brazil. Questionnaires with sociodemographic profile, self-perception, and the Primary Care Assessment Tool Brasil oral health were used. For comparisons of t-Student test scores for independent groups and ANOVA (one way) – Post Hoc Sheffé.
Results: Users with lower family income (p=0.016), lower education (p=0.027), and who needed to make or replace dental prostheses (p=0.020) showed a significant association in the attribute of service utilization. Regarding accessibility, the variables toothache (p=0.021) and satisfaction with oral health (p<0.001) showed significant associations. In the information system attribute, the higher the number of queries (p=0.012), the better the score.
Conclusion: Significant associations were found between sociodemographic variables and self-perception of oral health with the mean scores.
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