BURNOUT SYNDROME IN PROFESSIONALS OF A MOBILE EMERGENCY SERVICE IN THE STATE OF PARANÁ
DOI:
https://doi.org/10.5380/ce.v24i0.61917Keywords:
Mobile Health Units, Professional Exhaustion, Health Personnel, Depersonalization, Workplace.Abstract
Objective: To identify the risk for the development of Burnout Syndrome in professionals of
the Mobile Emergency Care Service (SAMU).
Methodology: Cross-sectional non-probabilistic study conducted between August and
October 2017 with 101 professionals of a Mobile Emergency Care Service (SAMU) of the
State of Paraná, through the self-administered questionnaire - Maslach Burnout Inventory.
Data analysis was performed using Chi-square, Wilcoxon and Mann-Whitney association tests.
Results: The risk for the development and manifestation of Burnout syndrome was identified in
52 professionals (51.9%) and was more frequent among physicians and telephone operators,
females over 40 years old, without partners, without children, who had another employment
and income of more than 10 minimum wages. However, only those who worked in the day
shift were at a significantly higher risk for the syndrome (p = 0.0075).
Conclusion: The daily process of work at the SAMU mobile emergency generates overload of
work to health professionals. Therefore, strategies aimed to minimize the stressful effects of
their work activities should be implemented.
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