Evaluación de la cultura de seguridad del paciente en un hospital de referencia en trauma brasileño
Palabras clave:
Cultura Organizacional, Calidad de la Atención de Salud, Administración de la Seguridad, Gestión de Riesgos, Seguridad del PacienteResumen
Objetivo: Evaluar la cultura de seguridad del paciente en un hospital de referencia en trauma de Rio Grande do Norte.
Método: Estudio transversal, cuantitativo, realizado entre mayo y agosto de 2023, con aplicación del E-Cuestionario de Cultura de Seguridad Hospitalaria a profesionales del equipo multiprofesional. Se realizó un análisis descriptivo, basado en el porcentaje de respuestas positivas en las doce dimensiones del instrumento.
Resultados: Participaron 97 profesionales (16,4%). Ninguna dimensión fue clasificada como fortaleza. Las más debilitadas fueron el apoyo de la gerencia a la seguridad (21,7%), la respuesta no punitiva a los errores (26,8%) y la frecuencia de eventos notificados (27,3%). Las mejores, aunque neutras, fueron aprendizaje organizacional/mejora continua (73,2%), expectativas y acciones de la dirección/supervisión (55,8%) y trabajo en equipo (54,9%).
Conclusión: La cultura de seguridad se mostró debilitada, lo que sugiere intervenciones institucionales con enfoques no punitivos al error y mayor compromiso de la gestión con el contexto asistencial.
Citas
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Derechos de autor 2026 Maria Teresa Sales de Souza, Cecília Olívia Paraguai de Oliveira Saraiva, Alcides Viana de Lima Neto, Amanda Carvalho Maciel, Selena Doriana de Souza Feitosa Guerra, Monalisa Tertulino de Souza
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