ERRORS AND ADVERSE EVENTS: THE INTERFACE WITH HEALTH PROFESSIONALS’ SAFETY CULTURE

Authors

  • Verusca Soares de Souza Universidade Estadual do Paraná
  • Andressa Morello Kawamoto Universidade Estadual do Oeste do Paraná
  • João Lucas Campos de Oliveira Universidade Estadual do Oeste do Paraná
  • Nelsi Salete Tonini Universidade Estadual do Oeste do Paraná
  • Luciana Magnani Fernandes Universidade Estadual do Oeste do Paraná
  • Anair Lazzari Nicola Universidade Estadual do Oeste do Paraná

DOI:

https://doi.org/10.5380/ce.v20i3.40687

Keywords:

Patient safety, Organizational culture, Medical errors, Nursing.

Abstract

This descriptive study, with a quantitative approach, aimed to analyze the safety culture in relation to errors and adverse events in the perception of health professionals. It was undertaken between April and June 2014 in three units of a teaching hospital in the South of Brazil. A total of 71 health professionals participated, responding to the “Hospital Survey on Patient Safety Culture” questionnaire. Analysis took place through descriptive statistics of the dimensions which are to do with the safety culture in relation to the occurrence of errors and adverse events in this instrument. The majority of the participants demonstrated a perception of safety culture which was not favorable to communication regarding care failures and indicated a punitive culture still to be present in the institution, which may explain the underreporting of shortcomings. It is concluded that it is necessary to disseminate the nonpunitive culture in the organization, such that errors and adverse events may be reported, analyzed and corrected.

Author Biographies

Verusca Soares de Souza, Universidade Estadual do Paraná

Enfermeira. Doutoranda em Enfermagem pelo programa de pós-graduação da Universidade Estadual de Maringá (UEM). Docente do curso de enfermagem da Universidade Estadual do Paraná (UNESPAR). Paranavaí – PR – Brasil.

Andressa Morello Kawamoto, Universidade Estadual do Oeste do Paraná

Enfermeira. Graduada em Enfermagem pela Universidade Estadual do Oeste do Paraná (UNIOESTE). Cascavel – PR – Brasil.

João Lucas Campos de Oliveira, Universidade Estadual do Oeste do Paraná

Enfermeiro. Doutorando em Enfermagem pelo programa de pós-graduação da Universidade Estadual de Maringá (UEM). Docente do curso de Enfermagem da Universidade Estadual do Oeste do Paraná (UNIOESTE). Cascavel – PR – Brasil.

Nelsi Salete Tonini, Universidade Estadual do Oeste do Paraná

Enfermeira. Doutora em Enfermagem. Docente Adjunta ao Colegiado do curso de Enfermagem da Universidade Estadual do Oeste do Paraná (UNIOESTE). Cascavel – PR – Brasil.

Luciana Magnani Fernandes, Universidade Estadual do Oeste do Paraná

Doutora em Enfermagem. Docente Adjunta ao Colegiado do curso de Enfermagem da Universidade Estadual do Oeste do Paraná (UNIOESTE). Cascavel – PR – Brasil.

Anair Lazzari Nicola, Universidade Estadual do Oeste do Paraná

Doutora em Enfermagem. Docente Adjunta ao Colegiado do curso de Enfermagem da Universidade Estadual do Oeste do Paraná (UNIOESTE). Cascavel – PR – Brasil.

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Published

2015-09-24

How to Cite

Souza, V. S. de, Kawamoto, A. M., Oliveira, J. L. C. de, Tonini, N. S., Fernandes, L. M., & Nicola, A. L. (2015). ERRORS AND ADVERSE EVENTS: THE INTERFACE WITH HEALTH PROFESSIONALS’ SAFETY CULTURE. Cogitare Enfermagem, 20(3). https://doi.org/10.5380/ce.v20i3.40687

Issue

Vol. 20 No. 3 (2015)

Section

ORIGINAL ARTICLE

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