CHARACTERISTICS OF THE NURSE’S WORK PROCESS IN ACCIDENT AND EMERGENCY
DOI:
https://doi.org/10.5380/ce.v16i1.21119Keywords:
Nurses, Professional practice, Nursing processes.Abstract
A descriptive study whose aim was to identify the activities carried out by Accident and Emergency nurses in an Accident and Emergency Unit in a university hospital in Curitiba in the state of Paraná. Data collection was by non-participant observation for six hours a day for the period of one month. The nurses’ routine activities were classified with a view to characterising their work processes. Nurses spend 61% of their time on management activities, 21% on helping others, 12% on personal care, and 6% on teaching and research. Even considering the time spent on helping others, the management role is intrinsic to the work of nursing professionals, characterizing them as a reference to the team in terms of the unit’s management. In this way it may be seen that the planning of activities is essential to the development of the nurse’s work process.
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