THE CRISIS PHENOMENON IN THE CARE OF PEOPLE WHO USE DRUGS: A PHENOMENOLOGICAL STUDY

Authors

  • Savannah Leitzke Carvalho
  • Zaira Letícia Tisott
  • Janaína Quinzen Willrich
  • Leandro Barbosa de Pinho
  • Cláudia Aparecida Tomielo
  • Nicole Ketzer
  • Cintia Nasi

DOI:

https://doi.org/10.1590/ce.v29i0.95021

Keywords:

Mental Health Services, Crisis Intervention, Drug Users, Patient Care Team, Qualitative Research.

Abstract

Objective: To understand the meaning of the crisis phenomenon and the motivations and expectations of workers in the care of people in crisis in a Psychosocial Care Center for Alcohol and Drugs (CAPSad).

Method: qualitative research, based on Alfred Schutz's social phenomenology, was carried out with 14 workers in January and February 2022 in the municipality of Porto Alegre, RS, Brazil. The interviews were subjected to phenomenological analysis.

Results: the crisis is reported as a time of suffering, with a potential for transformation, covering subjective, social, and family aspects. Effective crisis care involves verbal management, bonding, and teamwork. The expectations following the care of a person in crisis are aimed at the well-being, reduction of suffering, and protection of the user.

Conclusion: It is essential to break away from the biological model in the approach to users, overcoming stigmas and strengthening comprehensive care.

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Published

2024-04-30

How to Cite

Carvalho, S. L., Tisott, Z. L., Willrich, J. Q., Pinho, L. B. de, Tomielo, C. A., Ketzer, N., & Nasi, C. (2024). THE CRISIS PHENOMENON IN THE CARE OF PEOPLE WHO USE DRUGS: A PHENOMENOLOGICAL STUDY. Cogitare Enfermagem, 29. https://doi.org/10.1590/ce.v29i0.95021

Issue

Vol. 29 (2024)

Section

ORIGINAL ARTICLE

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