SOCIAL SUPPORT FOR HEALTH SERVICE USERS AT A SECONDARYCARE INSTITUTION

Authors

  • Maria Cristina Ochoa Estrada FACULTAD DE ENFERMERÍA Y OBSTETRICIA DE LA UNIVERSIDAD JUÁREZ DEL ESTADO DE DURANGO. HOSPITAL GENERAL 450 DE LA SECRETARIA DE SALUD (SSD). DURANGO, MÉXICO. http://orcid.org/0000-0003-3888-1918
  • Jaqueline Karina Yonemoto Contreras EGRESADA DE LA FACULTAD DE ENFERMERÍA Y OBSTETRICIA DE LA UNIVERSIDAD JUAREZ DEL ESTADO DE DURANGO. https://orcid.org/0000-0002-8310-2111
  • Isaias Ivan Briceño Rodríguez FACULTAD DE ENFERMERÍA Y OBSTETRICIA DE LA UNIVERSIDAD JUÁREZ DEL ESTADO DE DURANGO. HOSPITAL GENERAL DR. SANTIAGO RAMON Y CAJAL (ISSSTE). DURANGO, MÉXICO. https://orcid.org/0000-0002-4518-913X
  • David Jahel García Avendaño FACULTAD DE ENFERMERÍA Y OBSTETRICIA DE LA UNIVERSIDAD JUÁREZ DEL ESTADO DE DURANGO. HOSPITAL GENERAL DR. SANTIAGO RAMON Y CAJAL (ISSSTE). DURANGO, MÉXICO. https://orcid.org/0000-0002-8323-4421
  • Monica Gallegos Alvarado FACULTAD DE ENFERMERÍA Y OBSTETRICIA. UNIVERSIDAD JUÁREZ DEL ESTADO DE DURANGO. DGO, MÉXICO. https://orcid.org/0000-0001-9241-1015
  • Eloisa Esquivel Rodriguez Facultad de Enfermería y Obstetricia. Universidad Juárez del Estado de Durango. Dgo, México. https://orcid.org/0000-0002-0471-3812

DOI:

https://doi.org/10.5380/ce.v24i0.59948

Keywords:

Social Support, Nursing, Medical Staff, Social Workers, Patients.

Abstract

Objective: To describe the level of social support perceived by users of a second-level health
service.
Method: This was a descriptive study with 287 users of health services in the state of Durango,
Mexico, using the Social Support Scale in Health to collect data and SPSS software to analyze
the results.
Results: The outpatients perceived more social support from nursing staff than from physicians
and social workers, with a mean of 10.70, 10.19, 9.58, respectively; with a p<0.05 significant
difference.
Conclusion: Nursing professionals provide health service users with the greatest social support,
answering their questions and allowing them to express their feelings.

Author Biographies

Maria Cristina Ochoa Estrada, FACULTAD DE ENFERMERÍA Y OBSTETRICIA DE LA UNIVERSIDAD JUÁREZ DEL ESTADO DE DURANGO. HOSPITAL GENERAL 450 DE LA SECRETARIA DE SALUD (SSD). DURANGO, MÉXICO.

LICENCIADA EN ENFERMERIA

ESPECIALIDAD EN ENFERMERIA QUIRURGICA

ESPECIALIDAD EN BIOESTADISTICA

MAESTRA EN ADMINISTRACION DE LA ATENCION DE ENFERMERIA 

DOCTORADO EN CIENCIAS DE ENFERMERIA

Jaqueline Karina Yonemoto Contreras, EGRESADA DE LA FACULTAD DE ENFERMERÍA Y OBSTETRICIA DE LA UNIVERSIDAD JUAREZ DEL ESTADO DE DURANGO.

LICENCIADA EN ENFERMERIA

Isaias Ivan Briceño Rodríguez, FACULTAD DE ENFERMERÍA Y OBSTETRICIA DE LA UNIVERSIDAD JUÁREZ DEL ESTADO DE DURANGO. HOSPITAL GENERAL DR. SANTIAGO RAMON Y CAJAL (ISSSTE). DURANGO, MÉXICO.

MAESTRO EN CIENCIAS DE ENFERMERÍA. ENFERMERO ESPECIALISTA EN MEDICINA INTERNA Y TERAPIA INTENSIVA. 

David Jahel García Avendaño, FACULTAD DE ENFERMERÍA Y OBSTETRICIA DE LA UNIVERSIDAD JUÁREZ DEL ESTADO DE DURANGO. HOSPITAL GENERAL DR. SANTIAGO RAMON Y CAJAL (ISSSTE). DURANGO, MÉXICO.

MAESTRO EN ENFERMERÍA. ENFERMERO ESPECIALISTA EN MEDICINA INTERNA Y TERAPIA INTENSIVA.

Monica Gallegos Alvarado, FACULTAD DE ENFERMERÍA Y OBSTETRICIA. UNIVERSIDAD JUÁREZ DEL ESTADO DE DURANGO. DGO, MÉXICO.

ENFERMERA, DOCTORA EN CIENCIAS DE ENFERMERÍA. PROFESORA DE TIEMPO COMPLETO.

Eloisa Esquivel Rodriguez, Facultad de Enfermería y Obstetricia. Universidad Juárez del Estado de Durango. Dgo, México.

Enfermera.  Doctora en Derecho. Profesora de tiempo completo. 

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Published

2019-07-08

How to Cite

Estrada, M. C. O., Contreras, J. K. Y., Rodríguez, I. I. B., Avendaño, D. J. G., Alvarado, M. G., & Rodriguez, E. E. (2019). SOCIAL SUPPORT FOR HEALTH SERVICE USERS AT A SECONDARYCARE INSTITUTION. Cogitare Enfermagem, 24. https://doi.org/10.5380/ce.v24i0.59948

Issue

Vol. 24 (2019)

Section

Research

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