DEFENSIVE STRATEGIES OF FAMILY HEALTH TEAMS TO SUFFERING IN THE WORK
DOI:
https://doi.org/10.5380/ce.v23i1.49847Keywords:
Nursing, Family Health, Worker’s health, Health Assessment.Abstract
Objective: to analyze the defensive strategies that Family Health team professionals use to protect themselves from
suffering at work, from the perspective of Work Psychodynamics. Method: This qualitative, descriptive and analytical study was
carried out in three Health Units of the South of Brazil, which were intentionally selected, from October to December 2012. All the
members of the teams participated in the study, totaling 68 professionals. The information was collected through observation and
collective interviews and analyzed according to Bardin, with two categories emerging: collective and individual defense strategies.
Results: in the first category, the professionals highlighted the sharing of work issues in meetings and, as individual strategies, denial,
rationalization and recognition. Final considerations: the professionals sought strategies to cope with the suffering caused by their
work using internal and collective resources to confront it and transform the work into a source of pleasure and health.
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