SERVICE USERS CLASSIFIED AS RISK LEVEL ‘BLUE’ IN AN EMERGENCY DEPARTMENT

Authors

  • Renata Palópoli Pícoli FIOCRUZ de Mato Grosso do Sul
  • Luiza Helena de Oliveira Cazola Universidade Federal de Mato Grosso do Sul
  • Nilda M. de Jesus Santos Maurer Secretaria Municipal de Saúde de Campo Grande.

DOI:

https://doi.org/10.5380/ce.v21i1.43044

Keywords:

Embracement, Emergency Medical Services, Prehospital Care, Urgent care.

Abstract

This study aimed to identify the sociodemographic characteristics, nosological profile and the reasons for seeking attendance of these service users, of 300 service users categorized as level of risk ‘blue’, in an Emergency Department in Campo Grande, Mato Grosso do Sul. The primary data were collected through interviews, and the secondary data from medical records, for the identification of the International Classification of Diseases code. Women predominated - 186 (62%), aged from 26 to 45 years old - 155 (51.7%), with an educational level of senior high school completed - 169 (56.4%). Headache was the principal complaint mentioned by the service users. The demand for services was due to the delay in attendance in the primary care centers, as well as the absence of doctors at that level of care. There was a predominance of diagnoses of the International Classification of Diseases and Health-related Problems, Z00 (General examination and investigation of persons without complaint; 23.3%).

Author Biographies

Renata Palópoli Pícoli, FIOCRUZ de Mato Grosso do Sul

Doutora em Saúde Pública. Pesquisadora em saúde pública da Fundação Oswaldo Cruz de Mato Grosso do Sul.

Luiza Helena de Oliveira Cazola, Universidade Federal de Mato Grosso do Sul

Enfermeira, Doutora em Saúde e Desenvolvimento na Região Centro-Oeste, Docente do Programa de Pós-Graduação do Mestrado Profissional em Saúde da Família da Universidade Federal de Mato Grosso do Sul, Campo Grande, MS, Brasil.

Nilda M. de Jesus Santos Maurer, Secretaria Municipal de Saúde de Campo Grande.

Enfermeira, Especialista em Saúde Pública, Secretaria Municipal de Saúde de Campo Grande.

Published

2016-03-17

How to Cite

Pícoli, R. P., Cazola, L. H. de O., & Maurer, N. M. de J. S. (2016). SERVICE USERS CLASSIFIED AS RISK LEVEL ‘BLUE’ IN AN EMERGENCY DEPARTMENT. Cogitare Enfermagem, 21(1). https://doi.org/10.5380/ce.v21i1.43044

Issue

Section

ORIGINAL ARTICLE