CONSTRUCTION OF A PATIENT SAFETY PROGRAM AT A PUBLIC TEACHING HOSPITAL: DOCUMENTARY RESEARCH

Authors

  • Denise Jorge Munhoz da Rocha Complexo Hospital de Clínicas da Universidade Federal do Paraná
  • Lillian Daisy Gonçalves Wolff UFPR
  • Maria do Carmo Fernandez Lourenço Haddad UEL
  • Leila Soares Seiffert UFPR
  • Otilia Beatriz Maciel da Silva CHC - UFPR

DOI:

https://doi.org/10.5380/ce.v21i4.45604

Keywords:

Patient safety, Quality of health care, Quality management.

Abstract

Documentary research on the trajectory of a public teaching hospital in the construction of a Patient Safety Program. Twohundred documents were consulted from the period between 2004 and 2012, at a federal public hospital in the South of Brazil, using data collected between May 2012 and April 2013. The documentary analysis evidences strategies essential for the implementation of a program. These include: situational diagnosis with use of quality tools; internal audits using customized tools; professional with exclusive dedication and expertise in the field of quality; multiprofessional team training; encouragement of collective construction, support from management and involvement of leaderships. The program was a forerunner among federal public hospitals. Developed before the Brazilian legislation that regulates the matter, the hospital complied with most of the requirements of Board Resolution 36 from July 25th 2013.

Author Biography

Denise Jorge Munhoz da Rocha, Complexo Hospital de Clínicas da Universidade Federal do Paraná

Enfermeira, mestre em enfermagem pela UFPR, especialista em qualidade em saúde e segurança do paciente, e em controle de infecção hospitalar. Atualmente é chefe do Setor de Vigilância em Saúde e Segurança do CHC UFPR e avaliadora líder da ONA.

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Published

2016-10-10

How to Cite

da Rocha, D. J. M., Wolff, L. D. G., Haddad, M. do C. F. L., Seiffert, L. S., & da Silva, O. B. M. (2016). CONSTRUCTION OF A PATIENT SAFETY PROGRAM AT A PUBLIC TEACHING HOSPITAL: DOCUMENTARY RESEARCH. Cogitare Enfermagem, 21(4). https://doi.org/10.5380/ce.v21i4.45604

Issue

Vol. 21 No. 4 (2016)

Section

Research

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