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WELCOMING PRACTICE IN PSYCHOSOCIAL CARE FOR THE PERSON-CENTERED CARE

Johnatan Martins Sousa, Marciana Gonçalves Farinha, Joyce Soares Silva Landim, Roselma Lucchese, Thatianny Tanferri de Brito Paranaguá, Fernanda Costa Nunes, Ana Lúcia Queiroz Bezerra

Resumo


Objective: To analyze the practice of welcoming people into psychosocial care for person-centered care.

Method: A qualitative, strategic social research study based on the Person-Centered Clinical Method, conducted with 17 professionals from two Psychosocial Care Centers in the Central Region of Brazil. Data were collected using a questionnaire to characterize the profession and individual online interviews between June and August 2021. The data was subjected to thematic content analysis.

Results: the thematic category "Practice of welcoming in psychosocial care" included three categories that showed what is practiced by professionals in welcoming: 1. Family issues; 2. Health issues; 3. Psychosocial issues.

Final considerations: there has been progress in the welcoming practices of some professionals, which is closer to the psychosocial care model, but there is a need for ongoing education so that person-centered welcoming becomes a common action in the services.


Palavras-chave


User Embracement; Mental Health Assistance; Patient-Centered Care; Mental Health; Community Mental Health Services.

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DOI: http://dx.doi.org/10.1590/ce.v28i0.93138