EMBRACEMENT WITH RISK CLASSIFICATION: AN INDICATOR OF THE EMERGENCY DEMAND ON A HOSPITAL SERVICE
DOI:
https://doi.org/10.5380/ce.v19i4.35941Keywords:
Nursing, Hospital emergency service, Health services, Unified Health System.Abstract
This study aimed to characterize and analyze
the gateway and possible strategies for organization of the
Emergency Service of a University Hospital, considering
the embracement with classification of risk, the Emergency
Care Network and the Healthcare Network of the Unified
Health System. This descriptive, transversal study was
undertaken between 9th April and 8th June 2012. A
total of 3078 cases of embracement was obtained. The
data were collected through participant observation and
documental consultation, and were analyzed by thematic
and descriptive statistics. The results showed that 63.55%
of those embraced access the above-mentioned service
due to non-emergency cases. After characterization,
some elements were discussed for the organization of
the emergency demand regarding the care network. The
study showed that in spite of the risk classification being
an innovative strategy, on its own it does not resolve the
problems of excess nonemergency demand.
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