CONFLICT MANAGEMENT AMONG THE NURSING TEAM

Authors

  • Ezia Maria Corradi
  • Lilian Terezinha Rudek Wojtecki Zgoda
  • Marilene de Fátima Benâncio Paul

DOI:

https://doi.org/10.5380/ce.v13i2.12480

Keywords:

Equipe de enfermagem, Relações interprofissionais, Serviços de saúde=pt, Nursing team, Interprofessional Relationships, Health Services=en, Grupo de Enfermería, Relaciones Interprofesionales, Servicios de Salud=es

Abstract

ABSTRACT: Descriptive exploratory research study carried out with 18 nurses from public collective health units in the

municipality of Colombo, metropolitan region of Curitiba, Parana State/Brazil. It aimed to analyze management characteristics

among nurses. Data collection was performed by means of a questionnaire with open and closed questions and results

enabled to feature nurses regarding educational level, work time-length, factors that influence and make relationship

among nursing team difficult, consequences of conflicts; qualities, action and difficulties of nurses to reach team commitment.

It is concluded that dialogue is a useful tool to manage conflicts which must be seen as growth opportunities and nurses

must also use and share technical, human and conceptual skills as a professional way to perform their work.

Downloads

Published

2008-10-06

How to Cite

Corradi, E. M., Zgoda, L. T. R. W., & Paul, M. de F. B. (2008). CONFLICT MANAGEMENT AMONG THE NURSING TEAM. Cogitare Enfermagem, 13(2). https://doi.org/10.5380/ce.v13i2.12480

Issue

Vol. 13 No. 2 (2008)

Section

ORIGINAL ARTICLE

License

Cogitare Enfermagem reserves the right to make normative, orthographic, and grammatical changes to the published article to maintain the cultured standard of the language, while respecting the authors' style.

The published study is the sole responsibility of the author(s), and Cogitare Enfermagem is exclusively responsible for evaluating the manuscript as a scientific publication vehicle. Revista Cogitare Enfermagem is not responsible for any violations of Law No. 9,610/1998, the Brazilian Copyright Law.

Cogitare Enfermagem allows the author to hold the copyright of articles accepted for publication, without restrictions.

The articles published are licensed under the Creative Commons license CC BY 4.0 Creative Commons - Attribution 4.0 International - CC BY 4.0 - The attribution adopted by Cogitare Enfermagem is permitted:

  • Share - copy and redistribute the material in any media or format.
  • Adapt - remix, transform and build upon the material for any purpose, even commercially.
  • Attribution - You must give proper credit, provide a link to the license, and indicate if changes have been made. You may do this in any reasonable way, but not in a way that suggests that the licensor endorses it or approves of its use.
  • No additional restrictions - You may not apply legal terms or technological measures that legally restrict others from doing something that the license allows.