QUALITY INDICATORS AT A SURGICAL CENTER SPECIALIZED IN DERMATOLOGY

Authors

DOI:

https://doi.org/10.5380/ce.v25i0.70391

Keywords:

Quality Indicators, Health Care, Practice Management, Surgicenters, Quality Management, Perioperative Nursing.

Abstract

Objective: to identify and characterize the most frequent quality indicators used at a public
surgical center specialized in dermatology.
Methods: cross-sectional study in which a survey consisting of daily records of the most
frequent quality indicators among the 20 existing at the unit was carried out between August
2015 and July 2016. Mean, median minimum and maximum values, standard deviations, and
absolute and percentage frequencies were obtained. A p-value lower than 0.05 (p<0.05) was
considered as the level of significance.
Results: in a total of 595 elective surgeries, outpatient (87.9%), dermatologic (81.3%), and
those performed in men (52.6%) with an average age of 54.9 years stood out. The five most
frequent indicators were: cancelled surgeries (17.6%), incomplete nursing records (14%),
absenteeism (6.5%), infection in surgical sites in clean surgeries (2.7%), and occupational
accidents (2.2%).
Conclusions: identifying and characterizing quality indicators give visibility to local processes
and enable decision-making and improvement of the offered services.

Author Biographies

Juliana Aparecida Baldo Amaral, Instituto Lauro de Souza Lima.

Enfermeira, Mestre em Enfermagem. Servidora Pública Estadual do Instituto Lauro de Souza Lima. Bauru, SP, Brasil.

Wilza Carla Spiri, Universidade Estadual Paulista “Júlio de Mesquita Filho”.

Enfermeira. Doutora em Enfermagem. Professora Associada do Departamento de Enfermagem da Universidade Estadual Paulista “Júlio de Mesquita Filho”. Botucatu, SP, Brasil.

Márcio Antônio de Assis, Universidade de Mogi das Cruzes e Faculdades Educatie.

Enfermeiro. Doutor em Engenharia Biomédica. Professor da Universidade de Mogi das Cruzes e Professor Convidado na Faculdades Educatie. Mogi das Cruzes, SP, Brasil.

Heloísa Cristina Quatrini Carvalho Passos Guimarães, Instituto Lauro de Souza Lima.

Enfermeira. Doutora em Enfermagem. Pesquisadora Científica do Instituto Lauro de Souza Lima. Bauru, SP, Brasil.

Silvana Andrea Molina Lima, Universidade Estadual Paulista “Júlio de Mesquita Filho”.

Enfermeira. Doutora em Enfermagem. Professora Associada do Departamento de Enfermagem da Universidade Estadual Paulista “Júlio de Mesquita Filho”. Botucatu, SP, Brasil.

Published

2020-09-09

How to Cite

Amaral, J. A. B., Spiri, W. C., Assis, M. A. de, Guimarães, H. C. Q. C. P., & Lima, S. A. M. (2020). QUALITY INDICATORS AT A SURGICAL CENTER SPECIALIZED IN DERMATOLOGY. Cogitare Enfermagem, 25. https://doi.org/10.5380/ce.v25i0.70391

Issue

Section

ORIGINAL ARTICLE