PATIENT SAFETY IN A NEONATAL UNIT: CONCERNS AND STRATEGIES EXPERIENCED BY PARENTS

Authors

  • Fernanda Araujo Rodrigues
  • Wiliam Wegner
  • Karen Jeanne Cantarelli Kantorski
  • Eva Neri Rubim Pedro

DOI:

https://doi.org/10.5380/ce.v23i1.52166

Keywords:

Patient Safety, Hospitalized Child, Neonatal Nursing, Parents.

Abstract

Objective: to analyze how parents identify patient safety in a neonatal unit. Method: this was a qualitative exploratory
case study carried out in a large public hospital in the South of Brazil. Participants included 23 parents of children hospitalized in
the neonatal unit, using semi-structured interviews, between June and August 2015. The data were submitted to thematic content
analysis. Results: two categories emerged: “Concerns with Patient Safety” and “Strategies for Patient Safety.” Family members reported
concerns relative to access control to the unit, risk of infection and flawed communication among health team members. However,
excellence of the care provided, loving care practices, and a protected environment were observed. Conclusion: despite some
concerns, parents felt safe about the care provided, expressing more safety strategies than problems.

Published

2018-04-18

How to Cite

Rodrigues, F. A., Wegner, W., Kantorski, K. J. C., & Pedro, E. N. R. (2018). PATIENT SAFETY IN A NEONATAL UNIT: CONCERNS AND STRATEGIES EXPERIENCED BY PARENTS. Cogitare Enfermagem, 23(1). https://doi.org/10.5380/ce.v23i1.52166

Issue

Section

ORIGINAL ARTICLE