PHYSICAL AND PSYCHOLOGICAL BURDENS IN THE WORK OF COMMUNITY HEALTH ASSISTANTS
DOI:
https://doi.org/10.5380/ce.v17i2.23559Keywords:
Workload, Worker’s health, Patient care team.Abstract
Exploratory-descriptive research from 2009, with a qualitative approach in which a questionnaire for collecting data was applied to 8 community health assistants, with the aim of identifying the physical and psychological burdens resulting from the work. Thematic content analysis was used for analysis of the data. Regarding physical burdens, the category identified was inappropriate work conditions, with emphasis on an inappropriate work environment and inadequacies regarding work equipment. In relation to psychological burdens, the categories identified were lack of recognition on the part of some members of communities; inability to resolve interpersonal relationship problems and difficulties with the community and health unit team. This study indicates the need to draw up intervention strategies in collaboration with the health assistants and health service so as to promote actions which contribute to the improvement of quality of life and health among these workers.
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