PATIENT SAFETY CULTURE IN DIALYSIS SERVICES DURING THE COVID-19 PANDEMIC: NURSING PERSPECTIVE

Authors

  • Marília Alves Hoffmann
  • Aline Carrilho Menezes
  • Cissa Azevedo
  • Fabrícia Moreira Amorim Amaral
  • Tatiana Aparecida Rodrigues
  • Helen Cristiny Teodoro Couto Ribeiro
  • Luciana Regina Ferreira da Mata

DOI:

https://doi.org/10.1590/ce.v28i0.92134

Keywords:

Patient Safety, Organizational Culture, Safety Management, Renal Dialysis, Nursing, Team.

Abstract

Objective: to evaluate the patient safety culture from the perspective of nursing staff in dialysis services in the context of the COVID-19 pandemic.

Method: cross-sectional study with 56 nursing professionals from three dialysis services in Minas Gerais - Brazil, between March and June 2021. The Hospital Survey on Patient Safety Culture instrument was used. The data were analyzed by descriptive and inferential statistics; chi-square test; and Generalizable Estimating Equations (p≤0.05).

Results: Patient safety was rated as good or excellent by 69.6% of participants. The dimension "Expectations and actions of the service management that favor safety" was considered a strength (85.42%). "Non-punitive response to errors" (23.99%) and "Staff sizing" (45.83%) were considered weak. There was a higher percentage of positive responses in public and philanthropic services (p<0.001).

Conclusion: few dimensions indicated strengths, and the type of management influenced the percentage of positive responses.

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Published

2023-09-21

How to Cite

Hoffmann, M. A., Menezes, A. C., Azevedo, C., Amaral, F. M. A., Rodrigues, T. A., Ribeiro, H. C. T. C., & Mata, L. R. F. da. (2023). PATIENT SAFETY CULTURE IN DIALYSIS SERVICES DURING THE COVID-19 PANDEMIC: NURSING PERSPECTIVE. Cogitare Enfermagem, 28. https://doi.org/10.1590/ce.v28i0.92134

Issue

Vol. 28 (2023)

Section

Original Articles

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