IDENTIFICATION OF INDIVIDUALS WITH ACUTE MENTAL DISORDERS IN THE CONTEXT OF PATIENT SAFETY
DOI:
https://doi.org/10.5380/ce.v24i0.65490Keywords:
Quality of Health Care, Patient safety, Mentally Ill People, Psychotic disorders, Mental disorders.Abstract
Objective: To analyze the identification process for patients in the acute phase of mental
disorders in health institutions.
Method: Exploratory, qualitative study with data collection conducted between September
and December 2018. A digitized questionnaire, whose link was made available through the
WhatsApp group of professionals attached to the Brazilian Society for the Quality of Care and
Patient Safety, was used.
Results: Of the 17 study participants, 64.7% worked in Patient Safety Centers, and all of
them were specialists (58.8% in the patient safety area). Of the respondents, 90% do not
count on a specific protocol for the identification of these patients in their institutions. The
categories created for the strategies were “Adequacy of the Ministry of Health Protocol”
and “Protocol of the Ministry of Health”, and for the barriers, categories “Inherent Patient
Factors” and “Inherent Professional Factors” were created.
Conclusion: Important strategies were identified to improve the identification of this clientele.
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