NATIONAL PROGRAM TO IMPROVE ACCESS AND QUALITY OF PRIMARY HEALTH CARE: THE NURSES VIEW
DOI:
https://doi.org/10.5380/ce.v25i0.62846Keywords:
Nursing, Family Health Strategy, Health Policy, Management of the Health Services, Quality, Access and Assessment of Health Care.Abstract
Objective: To understand the reflections of implementing the National Program to Improve
Access and Quality of Primary Health Care in the work process of Family Health Strategy
teams, from the perspective of nurses.
Method: A qualitative, descriptive and exploratory research study, developed with nine nurses
in the inland of Rio Grande do Sul. The interviews were conducted between January and April
2017 and were submitted to thematic analysis.
Results: The quality standards required by the Program contribute to overcoming gaps in the
organization and assistance of the health services. The agreement of goals and indicators
encourages the mobilization of the actors involved, intermediating actions, management and
resources, thus meeting the needs of the teams.
Conclusion: Implementing the Program in the teams brought improvements in access and
quality in the structural context, equipment, and supplies, directly reflecting on the work
process of the teams.
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