The welcoming in the family health program: a way to humanize health

Authors

  • Maria de Fátima de Araújo Silveira
  • Lidiany Galdino Felix
  • Daísy Vieira de Araújo
  • Iane Carvalho da Silva

DOI:

https://doi.org/10.5380/ce.v9i1.1707

Keywords:

Welcoming, Humanization, Family Health Program.

Abstract

Presentelly, in the context of Family
Health Program (abbreviated PSF in Portuguese),
it was observed that Welcoming is an important
instrument for the humanization of health. Thus, this
study objectifies to identify what the PSF really is
and to explain how these professionals carry out the
welcoming, identifying the favorable and unfavorable
conditions that might help in the consolidation of
humanization culture in the PSF. This study used the
qualitative approach, ethnografhic type; data were
obteined in a workshop of sensitivity, creativity and
expression. The results demonstrated that the culture
that the professionals have acquired so far on
welcoming is related to the following conception:
“receive well”, “listen to the users”, “to be observant”,
“to understand”, “to sympathize”. It was conclude that,
in spite of the reported institutional, professional and
social limitations, these professionals experience
daily welcoming practice in the most humanized way,
even if this means that they have to go beyond their
professional background, which generally educated
them for healing actions.

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How to Cite

Silveira, M. de F. de A., Felix, L. G., de Araújo, D. V., & da Silva, I. C. (2004). The welcoming in the family health program: a way to humanize health. Cogitare Enfermagem, 9(1). https://doi.org/10.5380/ce.v9i1.1707

Issue

Vol. 9 No. 1 (2004)

Section

ORIGINAL ARTICLE

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