NURSES AND PHYSICIANS IN THE FAMILY HEALTH STRATEGY: WORKLOADS AND COPING

Authors

DOI:

https://doi.org/10.5380/ce.v25i0.67644

Keywords:

Primary Health Care, Family Health Strategy, Worker’s Health, Workload, Unified Health System, Nurse, Physicians, Primary Care.

Abstract

Objective: To analyze factors that increase and reduce workloads of the FHS nurses and
physicians and to identify coping strategies.
Method: A qualitative study conducted through semi-structured interviews in the five regions
of Brazil. The participants were 27 nurses and 21 physicians, in the period from January 2017
to June 2019. Thematic content analysis was performed with the ATLAS.ti 8 software.
Results: The factors that increase the loads were excess demand, work overload, and failures
in work conditions, organization, and management. Teamwork, planning, bonding with health
care services users, and resoluteness of care help to reduce the loads. For coping with the
loads, physical activity and disconnection from work stand out.
Conclusion: Elements that increase the loads prevailed; however, characteristics of the care
model contribute to their reduction. The identification of loads is essential and contributes to
the planning of coping actions.

Author Biographies

Denise Elvira Pires de Pires, Universidade Federal de Santa Catarina

Enfermeira. Pós-Doutora em Enfermagem. Docente do Programa de Pós-graduação em Enfermagem da Universidade Federal de Santa Catarina

Elaine Cristina Novatzki Forte, Universidade Federal de Santa Catarina

Enfermeira. Mestre em Enfermagem pela UFSC. Doutoranda em Enfermagem pela UFSC.Membro do Grupo Praxis - Trabalho, Cidadania, Saúde e Enfermagem.

Thayse Aparecida Palhano de Melo, Universidade Federal de Santa Catarina

Enfermeira. Mestre em Enfermagem. Doutoranda pelo Programa de Pós-graduação em Enfermagem da Universidade Federal de Santa Catarina

Carolina Neis Machado, Universidade Federal de Santa Catarina

Tecnóloga em Radiologia. Mestre em Ciências do Movimento Humano. Doutoranda pelo Programa de Pós-graduação em Enfermagem da Universidade Federal de Santa Catarina

Camila Duarte de Castro, Universidade Federal de Santa Catarina

Acadêmica de Enfermagem da Universidade Federal de Santa Catarina. Bolsista PIBIC/IC CNPq

Felipa Rafaela Amadigi, Universidade Federal de Santa Catarina

Enfermeira. Doutora em Enfermagem.  Docente do Departamento de Enfermagem da Universidade Federal de Santa Catarina

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Published

2020-08-11

How to Cite

Pires, D. E. P. de, Forte, E. C. N., Melo, T. A. P. de, Machado, C. N., Castro, C. D. de, & Amadigi, F. R. (2020). NURSES AND PHYSICIANS IN THE FAMILY HEALTH STRATEGY: WORKLOADS AND COPING. Cogitare Enfermagem, 25. https://doi.org/10.5380/ce.v25i0.67644

Issue

Vol. 25 (2020)

Section

ORIGINAL ARTICLE

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