The influence of the information published in “social networks” in the process of selection and recruitment: an exploratory study in the literature

Authors

  • Luís Miguel Oliveira Machado Universidade de Coimbra - UC

    DOI:

    https://doi.org/10.5380/atoz.v5i1.44035

    Keywords:

    Social Networks, Job vacancies, Recruitment and selection, Digital identity, Cybervetting

    Abstract

    Introduction: In a society that goes increasingly online, the relationship between people spread naturally to the network, to sites known as "social networks". In this replication, certain ways of communicating and self-representation, benign in offline state, can be very harmful professionally when played online. Thus, the objective of this research is to reflect on the importance - in professional terms – of the profile that is created on, or by the use of, online social networks (as Facebook and other similar sites), considering the influence of the activity developed there in the attainment of a labor contract. Method: In order to reflect on the influence of the activity performed online - on Facebook or similar sites - in obtaining an employment contract, a literature review was conducted in the form of exploratory research. It included bibliographical and documentary sources, among which 16 primary studies conducted between 2008 and 2014, covering the perspective of researchers and recruiters on this issue seeking  to answer three questions, as follows: a) those responsible for human resources and/or other decision-makers, regarding employee management, effectively seek online information about potential employees? b) the information found has a relevant role in the decision of these HR managers? c) those, who are looking for a job, should take care of their "digital image" even in Social Networks considered nonprofessional? Results: The request for information, in the so-called "Social Networks", is performed along the process of selection and recruitment of candidates for job vacancies. This practice, called cybervetting, also covers online social networks taken as non-professional and, taking into account the studies analyzed, is expected an increase of its frequency. The information found there is also considered in the assessment of the candidates of job vacancies since as it is understood, by many recruiters, as part of the "digital identity" of the individual in question. It is verified, equally, that the influence of the information obtained in this way tends not to be favorable to the potential employee. Conclusions: From the point of view of recruiters, the practice of cybervetting is often seen as a professional duty to find the most suitable candidate. On the side of the candidates urges greater awareness of the impact that online activity may have professionally. The effects on their "digital image" are similar to those of a tattoo, leaves hardly removable marks.

    Author Biography

    Luís Miguel Oliveira Machado, Universidade de Coimbra - UC

    Licenciado em Educação/Educação Visual e Tecnológica - ESELx. Mestrando em Ciências da Educação - Faculdade de Letras/UC. Formador na área das tecnologias de informação e multimídia. Consultor em projetos de gestão documental.

    References

    Acquisti, A. (2013, 14 de Junho). What will a future without secrets look like? TED Conferences. Recuperado de http://www.ted.com/talk/alessandro_acquisti_why_privacy_matters

    Almeri, T. M., Martins, K. R., Paula, D., & Paiva, S. (2013). O uso das redes sociais virtuais nos processos de recrutamento e seleção. Educação, Cultura e Comunicação, 4(8), 77–94. Recuperado de http://publicacoes.fatea.br/index.php/eccom/article/viewFile/635/453

    Araújo, V., Cardoso, G., & Espanha, R. (2008). Social structures in the era of networked communication: Youth and the reshaping of mediation. Lisboa: ISCTE - Lisbon Internet and Networks Institute. (LINI Working Papers N. 3)

    Archana, L., Nivya, V. G., & Thankam, S. M. (2008). Recruitment through social media, area: Human resource. IOSR Journal of Business and Management, 37–41. Recuperado de http://iosrjournals.org/iosr-jbm/papers/ncibppte-volume-1/1024.pdf

    Aresta, M. S. L. (2013). A construção da identidade em ambientes digitais: estudo de caso sobre a construção da identidade online no Sapo Campus e em ambientes informais (Tese de Doutorado, Universidade de Aveiro). Recuperado de http://ria.ua.pt/handle/10773/10441

    Bashford, S. (2008, 22 de Janeiro). Recruitment: Virtual vacancies. Recuperado em 18 jun. 2015, de http://www.marketingmagazine.co.uk/article/778589/recruitment-virtual-vacancies

    Berkelaar, B. L.,&Buzzanell, P. M. (2014). Cybervetting, person–environment fit, and personnel selection: Employers’ surveillance and sensemaking of job applicants’ online information. Journal of Applied Communication Research, 42(4), 456–476. doi: 10.1177/0893318914554657

    Berkelaar, B. L., & Buzzanell, P. M. (2015). Online employment screening and digital career capital: Exploring employers’ use of online information for personnel selection. Management Communication Quarterly, 29(1), 84–113. doi:10.1080/00909882.2014.954595

    Broughton, A., Foley, B., Ledermaier, S., & Cox, A. (2013). The use of social media in the recruitment process (no. 3/13).

    Brighton: ACAS - Advisory, Conciliation and Arbitration Service. Recuperado de http://www.acas.org.uk/media/pdf/0/b/The-use-of-social-media-in-the-recruitment-process.pdf

    Campos, M. D., & Oliveira, H. (2013, Maio). Despedidos por causa de mensagens no facebook: Apanhados na rede. Visão(1054), 58–63. Recuperado de http://issuu.com/medianasa/docs/vis_o_-_apanhados_na_rede/5

    Cardoso, G., Araújo, V.,& Espanha, R. (2009). Out of information and into communication: Networked communication and internet usage. Lisboa: ISCTE - Lisbon Internet and Networks Institute. (LINI Working Papers N.5)

    Clark, L. A., & Roberts, S. J. (2010). Employer’s use of social networking sites: A socially irresponsible practice. Journal of Business Ethics, 95(4), 507–525. doi: 0.1007/s10551-010-0436-y

    Council of Europe. (2015). Recommendation CM/Rec(2015)5 of the Committee of Ministers to member States on the processing of personal data in the context of employment 2015). Recuperado de http://www.dgpj.mj.pt/sectionsnoticias/conselho-da-europa_3/downloadFile/attachedFile_f0/CMRec20155E.pdf?nocache=1428485746.25

    Cross-Tab. (2010). Online reputation in a connected world. Cross-Tab Marketing Service. Recuperado de http://www.job-hunt.org/guides/DPD_Online-Reputation-research_overview.pdf

    Davison, H. K., Maraist, C. C., Hamilton, R. H., & Bing, M. N. (2012). To screen or not to screen? using the internet for selection decisions. Employee Responsibilities and Rights Journal, 24(1), 1–21. doi:10.1007/s10672-011-9178-y

    Ellison, N. B., & Boyd, D. M. (2013). Sociality through social network sites. In W. H. Dutton (Ed.), The oxford handbook of internet studies (p. 151–172). Oxford: Oxford University. doi:10.1093/oxfordhb/9780199589074.001.0001

    Enriquez, J. (2013, Fevereiro). Your online life, permanent as a tattoo. TED Conferences. Recuperado de http://www.ted.com/talks/juan_enriquez_how_to_think_about_digital_tattoos

    Fernandes, M. C. F. (2014). O uso das redes sociais no recrutamento externo em empresas portuguesas. Recuperado de http://recipp.ipp.pt/handle/10400.22/5266 (Instituto Politécnico do Porto - Escola Superior de Estudos Industriais)

    Gil, A. C. (2008). Métodos e técnicas de pesquisa social (6a. ed.). São Paulo: Atlas.

    Gomes, A. F. P. (2011). Recrutamento nas redes sociais on-line. Lisboa: Instituto Superior de Economia e Gestão. Recuperado de https://www.repository.utl.pt/handle/10400.53394

    Gomes, T. C., Scherer, L. A., & Lobler, M. L. (2012). Uso das redes sociais virtuais no processo de recrutamento e seleção de pessoal: Uma análise na perspectiva de profissionais de recursos humanos. In Simpoi (p. 1–17). São Paulo: Fundação Getúlio Vargas. Recuperado de http://www.simpoi.fgvsp.br/arquivo/2012/artigos/E2012_T00264_PCN12758.pdf

    Harvard Medical School. (2012, 17 de Fevereiro). Dawn of social networks: Hunter-gatherers provide clues about the evolution of cooperation. Recuperado de https://youtu.be/It-pHyDrkTM

    Jobvite. (2010). 2010: Social recruiting survey results. Recuperado de http://web.jobvite.com/rs/jobvite/images/Jobvite2010SocialRecruitingReport_2.pdf

    Jobvite. (2014). 2014: Social recruiting survey. Recuperado de https://www.jobvite.com/wp-content/uploads/2014/10/Jobvite_SocialRecruiting_Survey2014.pdf

    Kokswijk, J. V. (2007). Digital ego: Social and legal aspects of virtual identity. Delft: Eburon.

    L’Atelier. (2009, 24 de Agosto). Ética e recrutamento via redes sociais. Recuperado de http://www.e-thesis.inf.br/index.php?option=com_content&task=view&id=5783&Itemid=142

    Lermusi, Y. (2011, 14 de Setembro). Cyber-vetting’s usage, risk, and future. Recuperado em 4 July 2015, de http://www.eremedia.com/ere/cyber-vettings-usage-risk-and-future/

    Macleod, I. (2011, 24 de Outubro). Recuperado em 26 jun. 2015, de http://www.thedrum.com/news/2011/10/24/91-employers-use-social-media-screen-applicants

    Martins, S. F. L. (2014). A procura online dos talentos: o papel dos sites de redes sociais no recrutamento de candidatos (Dissertação de Mestrado, Universidade de Lisboa - Instituto Superior de Ciências Sociais e Políticas, Lisboa). Recuperado de http://hdl.handle.net/10400.5/8324

    Mendonça, P. X. (2013, 27 de Dezembro). O paradoxo do Facebook: Despedimentos e direito ao topless. Recuperado de http://expresso.sapo.pt/blogues/bloguet_ciencia/blogue_na_casa_das_maquinas/o-paradoxo-do-facebook-despedimentos-e-direito-ao-topless=f847899

    Molina, M. V. L. F. (2011). Redes sociais virtuais como uma nova ferramenta nos processos de recrutamento, seleção e controle de pessoal (Monografia de Graduação, Universidade de Brasília - Faculdade de Economia, Administração e Contabilidade, Brasília). Recuperado de http://bdm.unb.brhandle/10483/4231

    Moreira, T. C. (2013). The digital to be or not to be: Privacy of employees and the use of online social networks in hiring decisions. International Journal of Law and Social Sciences, 2(2). Recuperado de http://dl6.globalstf.org/index.php/jlss/article/viewFile/531/548

    Openshaw, A. (2011). The impact of social media on recruitment. Recuperado de http://www.nigelwright.com/media/1032/the-impact-of-social-media-on-recruitment.pdf

    Pereira, J. P. (2013, 29 de Abril). Se procura emprego, não aposte tudo na internet. Recuperado de http://www.publico.pt/tecnologia/noticia/se-procura-emprego-nao-aposte-tudo-na-internet-1592854

    Real, M. C., Cardoso, M. S., Giovaneta, A., & Birrer, B. (2012).

    A influência das redes sociais virtuais no processo de recrutamento e seleção das empresas associadas à AJESM. In 1o. fórum internacional ecoinovar. Santa Maria: Universidade Federal de Santa Maria. Recuperado de http://ecoinovar.com.br/cd/artigos/ECO040.pdf

    Reiterowski, A. (2013, 21 de Fevereiro). Social media policies and assessment. Recuperado em 23 June 2015, de https://alyreiterowski.wordpress.com/2013/02/21/social-media-policies-and-assessment/

    Robert Walter Group. (2013). Using social media in the recruitment process. London. Recuperado de http://www.robertwalters.co.uk/wwwmedialibrary/WWW2/country/united-kingdom/content/Whitepaper/using-social-media-in-the-recruitment-process.pdf (Robert Walters Whitepaper)

    Saramago, J. (2015, 25 de Abril). Europa proíbe despedimentos. Correio da Manhã. Recuperado de http://www.cmjornal.xl.pt/nacional/detalhe/europa_proibe_despedimentos.html

    SIC Notícias. (2015, 24 de Abril). Conselho da Europa proíbe patrões de vigiar empregados nas redes sociais. Recuperado de http://sicnoticias.sapo.pt/pais/2015-04-24-Conselho-da-Europa-proibe-patroes-de-vigiar-empregados-nas-redes-sociais

    Society for Human Resource Management. (2008a). Online technologies and their impact on recruitment strategies: Using social networking websites to attract talent. Recuperado de http://www.shrm.org/research/surveyfindings/documents/SNSstaffingresearchPresentationFinal.pdf

    Society for Human Resource Management. (2008b). SHRM staffing research: Online technologies and their impact on recruitment strategies. Recuperado de http://www.shrm.org/Research/SurveyFindings/Documents/08-0521StaffInsert_3rdQtr_FINAL.pdf

    Society for Human Resource Management. (2011). SHRM survey findings: The use of social networking websites and online search engines in screening job candidates. Recuperado de http://www.shrm.org/Research/SurveyFindings/Documents/Social%20Networking%20Websites%20Recruiting%20and%20Staffing_FINAL.pptx

    Veríssimo, J., Macias, M., & Rodrigues, S. (2012). O impacto jurídico das redes sociais na internet (Dissertação de Mestrado, Universidade Nova de Lisboa - Faculdade de Direito). Recuperado de http://www.fd.unl.pt/docentes_docs/ma/meg_ma_15739.pdf

    Vieira, M. P. S. (2012). Impacto das novas tecnologias no recrutamento nas empresas especializadas de recrutamento e selecção (Dissertação de Mestrado, Instituto Universitário de Lisboa - ISCTE Business School). Recuperado de https://repositorio.iscte-iul.pt/handle/10071/4031

    WETM-TV. (2014, 8 de Abril). Corning Community College students learn about social media impacts. Recuperado de http://www.mytwintiers.com/story/d/story/corning-community-college-students-learn-about-soc/35451/isMc1z1OokOpgoxLfz4UxA

    Published

    2016-07-31

    How to Cite

    Machado, L. M. O. (2016). The influence of the information published in “social networks” in the process of selection and recruitment: an exploratory study in the literature. AtoZ: Novas práticas Em informação E Conhecimento, 5(1), 10–20. https://doi.org/10.5380/atoz.v5i1.44035