Management of the information on the furniture segment in the north and west regions of Paraná state.

Abstract

This paper presents a diagnostic research on the furniture segment, as far as management of the information is concerned which is used in system companies, to promote the competitiveness and perennial in business. The research was done in the north and west regions of Paraná state, specifically in the following cities: Arapongas, Cascavel e Foz do Iguaçu. It was researched 35 companies. The study was done through early-elaborated questionnaires. The data were analyzed in a qualitative and quantitative way. The study showed that most companies produce furniture for houses and offices, and 81,85 % of the production is headed on the internal market, and 18,15 % is for exportation. The information generated in the department of production represent, to 71,42 % of the managers, a factor of priority to the competitiveness in business. The micro and small companies are less advanced technologically. The main controls about the information are noticed in the department of production. But the medium companies are continuously improving their systems and the processes of management of the information because of the higher levels of investments, presenting a higher control of the information generated in the end activities as well in the mid ones, giving the chance of a higher competitiveness in business, when they are compared to the micro and small companies of the same segment.