The perception of team leadership when using collaborative systems

Authors

DOI:

https://doi.org/10.5380/atoz.v12i0.88006

Keywords:

Collaborative systems, Teams, Leadership, Groupware.

Abstract

Introduction: This study explores leader behavior and the engagement of other members in collaborative systems teams as well as the ability of teams to implement beneficial practices for collaboration. Method: The data were obtained through the application of a questionnaire with 27 questions to 13 virtual and face-to-face teams that use collaborative systems in companies of different sizes and activities. Results: The results show that the teams studied know how to implement effective management methods and their members have confidence to collaborate with each other; but, in a few cases, collaborative systems still prove to be a challenge and a barrier to meeting all the needs of an individual in your group. Conclusions: Leadership proved to be effective in the corporate environments studied; despite showing small deviations and contradictions in the expected behavior in each identified group and work style. It is concluded that to have effective leadership in collaborative systems, there must be clear communication and the creation of trust among team members.

Author Biographies

Antonio José Garcia Junior, HVEX, Itajubá, MG

Formado em Sistemas de Informações pela Universidade Federal de Itajubá. Atualmente, trabalha como Analista de Sistemas Senior na empresa Hvex.   

Adriana Prest Mattedi, Universidade Federal de Itajubá, MG

Formada em Ciências Econômicas, Mestrado em análise de sistemas e Doutorado em Computação Aplicada. Atualmente, é professor associado no Instituto de Matemática e Computação da Universidade Federal de Itajubá.    

References

Ale Ebrahim, N., Ahmed, S., & Taha, Z. (2009). Virtual R&D teams in small and medium enterprises: a literature review. Scientific Research and Essays, 4(13),1575–1590. https://mpra.ub.uni-muenchen.de/27045/1/MPRA_paper_27045.pdf

Avolio, B. J., Kahai, S., & Dodge, G. E. (2000). E-leadership: implications for theory, research, and practice. The Leadership Quarterly, 11(4), 615–668. https://doi.org/10.1016/S1048-9843(00)00062-X

Balthazard, P. A., Waldman, D. A., & Warren, J. E. (2009). Predictors of the emergence of transformational leadership in virtual decision teams. The Leadership Quarterly, 20(5), 651–663. https://doi.org/10.1016/j.leaqua.2009.06.008

Charlier, S. D., Stewart, G. L., Greco, L. M., & Reeves, C. J. (2016). Emergent leadership in virtual teams: a multilevel investigation of individual communication and team dispersion antecedents. The Leadership Quarterly, 27(5), 745–764. https://doi.org/10.1016/j.leaqua.2016.05.002

Cheng, X., Fu, S., Sun, J., Han, Y., Shen, J., & Zarifis, A. (2016). Investigating individual trust in semi-virtual collaboration of multicultural and unicultural teams. Computers in Human Behavior, 62, 267–276. https://doi.org/10.1016/j.chb.2016.03.093

Chiavenato, I. (2003). Introdução à teoria geral da administração (7. ed.). Elsevier Brasil.

Choi, O-K., & Cho, E. (2019). The mechanism of trust affecting collaboration in virtual teams and the moderating roles of the culture of autonomy and task complexity. Computers in Human Behavior, 91, 305–315. https://doi.org/10.1016/j.chb.2018.09.032

Cogliser, C. C., Gardner, W. L., Gavin, M. B., & Broberg, J. C. (2012). Big five personality factors and leader emergence in virtual teams: relationships with team trustworthiness, member performance contributions, and team performance. Group & Organization Management, 37(6), 752–784. https://doi.org/10.1177/1059601112464266

Colquitt, J. A., Scott, B. A., & LePine, J. A. (2007). Trust, trustworthiness, and trust propensity: a meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology, 92(4), 909-927. 10.1037/0021-9010.92.4.909

De Jong, B. A., Dirks, K. T., & Gillespie, N. (2016). Trust and team performance: a meta- analysis of main effects, moderators, and covariates. Journal of Applied Psychology, 101(8), 1134–1150. https://doi.org/10.1037/apl0000110

Duque, R., Rodríguez, M. L., Hurtado, M. V., Bravo, C., & Rodríguez-Domínguez, C. (2012). Integration of collaboration and interaction analysis mechanisms in a concern-based architecture for groupware systems. Science of Computer Programming, 77(1), 29–45. https://doi.org/10.1016/j.scico.2010.05.003

Ellis, C. A., Gibbs, S. J., & Rein, G. (1991). Groupware: some issues and experiences. Communications of the ACM, 34(1), 39–58. https://doi.org/10.1145/99977.99987

Ensley, M. D., Hmieleski, K. M., & Pearce, C. L. (2006). The importance of vertical and shared leadership within new venture top management teams: implications for the performance of startups. The Leadership Quarterly, 17(3), 217–231.https://doi.org/10.1016/j.leaqua.2006.02.002

Fattah, N. A., & Lim, H. C. (2022). Investigation on the effectiveness of e-leadership styles and skills in e-business. American Journal of Computer Science and Technology, 5(2), 34–40. https://doi.org/10.11648/j.ajcst.20220502.12

Gallego, J. S., Ortiz-Marcos, I., & Romero Ruiz, J. (2021). Main challenges during project planning when working with virtual teams. Technological Forecasting and Social Change, 162, 120353. https://doi.org/10.1016/j.techfore.2020.120353

Gassmann, O., & Von Zedtwitz, M. (2003). Innovation processes in transnational corpo rations. In Shavinina, L. V. (Ed.), The International Handbook on Innovation, (pp. 702–714). Pergamon.

Grobman, M., & Joia, L. A. (2022, set. 21-23). Digital transformation of leadership in the post-pandemic era: a literature review on e-leadership and e-competencies. [paper]. XLVI Encontro da ANPAD - EnANPAD 2022, https://anpad.com.br/pt_br/article_search/?search%5Bq%5D=grobman&search%5Bsubmit%5D=

Handke, L., Klonek, F. E., Parker, S. K., & Kauffeld, S. (2020). Interactive effects of team virtuality and work design on team functioning. Small Group Research, 51(1), 3–47. https://doi.org/10.1177/1046496419863490

Hart, R. K., & McLeod, P. L. (2003). Rethinking team building in geographically dispersed teams: one message at a time. Organizational dynamics, 31(4), 352–361. https://doi.org/10.1016/S0090-2616(02)00131-6

He, H., & Hu, Y. (2021). The dynamic impacts of shared leadership and the transactive memory system on team performance: a longitudinal study. Journal of Business Research, 130, 14–26. https://doi.org/10.1016/j.jbusres.2021.03.007

Hertel, G., Geister, S., & Konradt, U. (2005). Managing virtual teams: a review of current empirical research. Human Resource management Review, 15(1), 69–95. https://doi.org/10.1016/j.hrmr.2005.01.002

Hoch, J. E., & Dulebohn, J. H. (2017). Team personality composition, emergent leadership and shared leadership in virtual teams: a theoretical framework. Human Resource Management Review, 27(4), 678–693. https://doi.org/10.1016/j.hrmr.2016.12.012

Hollander, E. P. (1978). Leadership dynamics: a practical guide to effective relationships. Free Press.

Hung, S.-W., Cheng, M.-J., Hou, C.-E., & Chen, N.-R. (2020). Inclusion in global virtual teams: exploring non-spatial proximity and knowledge sharing on innovation. Journal of Business Research, 128, 599–610. https://doi.org/10.1016/j.jbusres.2020.11.022

Katzenbach, J. R., & Smith, D. (2001). Equipes de alta performance: conceitos, princípios e técnicas para potencializar o desempenho das equipes. (4a. ed.). Campus/Elsevier.

Kell, M. d. C. G., & Shimizu, H. E. (2010). Existe trabalho em equipe no programa saúde da família? Ciência & Saúde Coletiva, 15(Suppl 1), 1533–1541. https://doi.org/10.1590/S1413-81232010000700065

Liao, C. (2017). Leadership in virtual teams: a multilevel perspective. Human Resource Management Review, 27(4), 648–659. https://doi.org/10.1016/j.hrmr.2016.12.010

Manz, C. C., & Sims Jr, H. P. (1987). Leading workers to lead themselves: the external leadership of self- managing work teams. Administrative Science Quarterly, 32(1), 106–129. https://doi.org/10.2307/2392745

Maznevski, M. L., & Chudoba, K. M. (2000). Bridging space over time: global virtual team dynamics and effectiveness. Organization science, 11(5), 473–492. https://doi.org/10.1287/orsc.11.5.473.15200

Mittal, S. & Dhar, R. L. (2015). Transformational leadership and employee creativity. Management Decision, 53(5), 894–910. doi: https://doi.org/10.1108/MD-07-2014-0464

Oertig, M., & Buergi, T. (2006). The challenges of managing cross-cultural virtual project teams. Team Performance Management, 12(1/2), 23–30. https://doi.org/10.1108/13527590610652774

Powell, A., Piccoli, G., & Ives, B. (2004). Virtual teams: a review of current literature and directions for future research. ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 35(1), 6–36. https://doi.org/10.1145/968464.968467

Purvanova, R. K., & Bono, J. E. (2009). Transformational leadership in context: face-to-face and virtual teams. The Leadership Quarterly, 20(3), 343–357. https://doi.org/10.1016/j.leaqua.2009.03.004

Rusman, E., Van Bruggen, J., Sloep, P., & Koper, R. (2010). Fostering trust in virtual project teams: towards a design framework grounded in a TrustWorthiness ANtecedents (TWAN) schema. International Journal of Human-Computer Studies, 68(11), 834–850. https://doi.org/10.1016/j.ijhcs.2010.07.003

Serviço Brasileiro de Apoio às Micro e Pequenas Empresas (SEBRAE) (2014). Anuário do trabalho na micro e pequena empresa 2014 (7. ed.). DIEESE. https://www.sebrae.com.br/Sebrae/Portal%20Sebrae/Anexos/Anuario-do%20trabalho-na%20micro-e-pequena%20empresa-2014.pdf.

Sinclair, M. A., Stephens, K., Whiteman, K., Swanson-Biearman, B., & Clark, J. (2021). Managing and motivating the remote employee using the transformational leadership model. Nurse Leader, 19(3), 294–299. https://doi.org/10.1016/j.mnl.2021.01.001

Sudibjo, N., & Prameswari, R. K. (2021). The effects of knowledge sharing and person-organization fit on the relationship between transformational leadership on innovative work behavior. Heliyon, 7(6), e07334. https://doi.org/10.1016/j.heliyon.2021.e0733

Trojan, R. M., & Sipraki, R. (2015). Perspectivas de estudos comparados a partir da aplicação da escala Likert de 4 pontos: um estudo metodológico da pesquisa TALIS. Revista Ibero-Americana de Estudos em Educação, 10(2), 275–300. https://doi.org/10.21723/riaee.v10i2.7761

Tuschner, C., Kirchner-Krath, J., Bings, J., Schwenkmezger, M., Etzkorn, M., & Von Korflesch, H. F. (2022). Leading in the digital age: A systematic review on leader traits in the context of e-leadership. ECIS 2022 Research Papers, 63. https://aisel.aisnet.org/ecis2022_rp/63

Tyran, K. L., Tyran, C. K., & Shepherd, M. (2003). Exploring emerging leadership in virtual teams. Virtual teams that work: creating conditions for virtual team effectiveness. Jossey-Bass.

Weinel, M., Bannert, M., Zumbach, J., Hoppe, H. U., & Malzahn, N. (2011). A closer look on social presence as a causing factor in computer-mediated collaboration. Computers in Human Behavior, 27(1), 513–521. https://doi.org/10.1016/j.chb.2010.09.020

Wells, D. & Kurien, A. (1996). Groupware & collaboration support. http://www.objs. com/survey/groupwar.

Zhang, A. Y., Tsui, A. S., & Wang, D. X. (2011). Leadership behaviors and group creativity in chinese organizations: the role of group processes. The Leadership Quarterly, 22(5), 851–862. https://doi.org/10.1016/j.leaqua.2011.07.007

Downloads

Published

2023-11-23

How to Cite

Garcia Junior, A. J., & Mattedi, A. P. (2023). The perception of team leadership when using collaborative systems. AtoZ: Novas práticas Em informação E Conhecimento, 12, 1–13. https://doi.org/10.5380/atoz.v12i0.88006

Issue

Vol. 12 (2023)

Section

Papers

License

Atoz is a open access journal and the authors have permission and are encouraged to deposit their papers in personal web pages, institutional repositories or portals before (pre-print) or after (post-print) the publication at AtoZ. It is just asked, when and where possible, the mention, as a bibliographic reference (including the atributted URL), to the AtoZ Journal.

The authors license the AtoZ for the solely purpose of disseminate the published work (peer reviewed version/post-print) in aggregation, curation and indexing systems.

The AtoZ is a Diadorim/IBICT green academic journal.

All the journal content (including instructions, editorial policies and templates) - except where otherwise indicated - is under a Creative Commons Attribution 4.0 International, since October 2020.

When published by this journal, articles are free to share (copy and redistribute the material in any support or format for any purpose, even commercial) and adapt (remix, transform, and create from the material for any purpose , even if commercial). You must give appropriate credit , provide a link to the license, and indicate if changes were made

AtoZ does not apply any charges regarding manuscripts submission/processing and papers publication.