Business Intelligence para apoio à gestão na construção civil: uma revisão sistemática da literatura
Resumo
Introdução: A gestão é essencial para que se cumpram os requisitos de um projeto, e as ferramentas computacionais de Business Intelligence (BI) têm grande potencial de contribuição, fornecendo informações gerenciais sobre o negócio. Ferramentas desse tipo são utilizadas em diversos setores da indústria, porém na construção civil, foco deste trabalho, o cenário é diferente, com muito a avançar. Diante disso, apresenta-se um levantamento das ferramentas de BI aplicáveis ao setor da construção e suas utilizações. Método: Conduz uma revisão sistemática da literatura, que analisou 595 artigos de seis bases de dados (ACM, Engineering Village, IEEE, Material Science Engineering, Science Direct, Scopus e Web of Science). Resultados: Identifica 12 diferentes aplicações, principalmente na área de gestão de custos, orçamento da obra e segurança do trabalho. Nas aplicações, foram evidenciadas utilizações das tecnologias de Data Warehouse e OLAP. Verifica que a maioria das ferramentas de BI foram desenvolvidas para cada empresa em detrimento dos softwares comerciais. Conclusão: Existem diversas ferramentas de BI para a construção civil, com diferentes aplicações. A maioria dos softwares foram desenvolvidos para cada caso estudado devido às características únicas do setor da construção. A adoção em larga escala das ferramentas passe pela cooperação entre empresas, entidades de classe e universidades. Verifica limitações na pesquisa quanto à caracterização das empresas, devido à ausência desses dados nos artigos analisados. Sugere que os desafios de implementação das tecnologias e as limitações verificadas sejam abordados em estudos futuros.
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DOI: http://dx.doi.org/10.5380/atoz.v9i1.72574
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