COLLABORATIVE EMOTIONAL MAPPING AS A TOOL FOR URBAN MOBILITY PLANNING

Resumo

In this article, we present a framework to collect and represent people’s emotions, considering the urban mobility context of Curitiba. As a procedure, we have interviewed individuals during an intermodal challenge. The participants have described their experiences of urban mobility while using different transport modes. We have we used emojis as graphic symbols representing emotional data, once it is a modern language widely incorporated in everyday life as well as evokes a natural emotional association with the data we collected. We built an online geoinformation solution for visualising the emotional phenomenon. As a result, we found that the proposed methodology captures environmental factors as well as specific urban features triggering positive and negative/neutral emotions. Therefore, we validated the methodology of collaborative emotional mapping through volunteered geographic information, collecting and representing emotions on maps through emojis. Thus, here we argue this is a valid way to represent emotions and incorporate a modern language to maps. Based on the results and broader literature, we affirm this is a valuable alternative to increase knowledge about cities, once mapping emotions could assist urban planners in identifying variables, generating positive and negative feelings over the city space, which drives urban planning within a citizen-centred perspective.